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FAQs
Frequently Asked Questions
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Which online retailers/pharmacies are not eligible for these promotions?
Which online retailers/pharmacies ARE eligible for these promotions?
How can I find the status of my rebate submission?
How long should I expect to wait to receive my Pre-paid Visa once my rebate submission has been processed?
Can I combine pets or invoices to submit for a rebate or to get a greater rebate value?
I submitted online but forgot to print my confirmation page. I also haven’t received an email confirmation. What should I do?
Why was my submission declared invalid due to "duplicate submissions"?
Do rebates expire?
May I mail all of my rebate submissions in the same envelope?
What is a Submission or claim Number?
I purchased more than one of the same product for which there was a rebate. Can I submit for more than one rebate?
I forgot to mail in my rebate submission form and the rebate has expired. If I mail in my form, now, will I qualify for the rebate?
Can I fax my rebate submission?
How long do I have to resubmit my rebate form?
I couldn’t find the answer to my question(s). What should I do?